CASE STUDY SUPERLAW

A new AI-based platform for lawyers to increase their efficiency

The company has decided to launch a powerful tool – an artificial intelligence-based application that will assist lawyers in their daily work.

Overview

EasyLaw is an Israeli company that offers a variety of digital services for law students and lawyers. The company provides tools and services designed to assist with legal studies, bar exam preparation, and the professional activities of lawyers.
The company has decided to launch a powerful tool – an artificial intelligence-based application that will assist lawyers in their daily work.

The Main Problem

Lawyers face a constant challenge in finding relevant and up-to-date legal information. Manual searches through cumbersome databases of case law consume valuable time and reduce efficiency

Additionally, the complex legal language and frequent changes in legislation make it difficult to find the correct answers.The company has decided to launch a powerful tool – an artificial intelligence-based application that will assist lawyers in their daily work.

The Goals

Create a useful, intuitive, and aesthetically pleasing tool that meets the specific needs of lawyers and enhances their work efficiency.

The application will provide lawyers with advanced tools for fast and accurate searches of updated and comprehensive legal information.

Incorporating useful and efficient functions throughout the user interaction.

Integrating options and features into the system that will also meet the needs of large law firms.

The Research

Quantitative User Research

We conducted a survey of potential users – lawyers – to discover their workflows, how they are accustomed to working, what their current work methods are, what tools they are used to, and what their pain points are.

The prevalence of the main challenges in searching legal databases.

Unnecessary information 85%

a long time 78%

Complicated search 65%

Users’s pain points

Using various tech tools for searching legal databases and editing files.

Chaos in the files
–  no connection between documents and clients

A long time and an overload of information when using legal search databases

The Insights

Insights gained from identifying user pain points

There is a need for intuitive interfaces that allow for quick and focused searches.

In addition to searching databases, features are also required that enable text editing such as rewriting,
summarizing, and translating.

It's important to integrate the client folders in the database with the interface.

User persona

Market research

and competitors

INDIRECT COMPETITORS

I researched AI applications that utilize artificial intelligence technology and natural language processing. Similar to this tool, the primary use is a chatbot that allows users to request additional actions and engage in deeper conversations.

I explored the performance and presentation of results, which provided me with additional options based on discretion.

The highlights

Design highlights based on the insights presented:

Smart information display

Displaying 5 results on the main screen
"Show more" buttons are accessible
Keyword highlighting

User-friendly

Clear buttons with icons
Intuitive navigation
Immediate visual feedback

Clean and simple design

Prominent and central search field
Removing unnecessary visual noise
Use of generous spaces (white space) to improve readability

Gradual loading

Presentation of information in stages
Option to expand information upon request
Proper loading animations
Prevention of information overflow

Consistent design

uniform visual language
Fixed colors and typography
Predictable element placement

Adaptation to any device

Responsive design
Full accessibility
Interface optimized for touch

Design

Onboarding

The smooth and fast registration process allows users to easily start using the service. The first screen, minimalist in design, requests basic information and divides the questionnaire into simple steps to avoid visual overload. At each step, you will see a clear indicator showing your progress. Each choice leads to relevant questions and is accompanied by intuitive illustrations, ensuring a seamless and quick user experience.

Opening Screen

The opening screen is designed to convey innovation and reliability; the design is static and inviting to start the process.

I ensured that everything is clear, as understandable as possible, so users won't have to think too much about what to click.
It's as simple as can be, with the most common action displayed larger and more prominently, and below it, three buttons offering additional options that are less frequently used.

Display results screen

Design and layout

A clean and intuitive chat display reminiscent of familiar chat interfaces, making it easier to adapt to the system.

A clean and straightforward design that suits the nature of legal work.

Results display

Using a clear hierarchical structure with headings and numbering that allows the user to easily follow the conversation's progress.

Clear indication of the number of results displayed.

A clear visual separation between information items using lines and spacing, which facilitates scanning and reading.

Side Menu

Central button for a new chat in a strategic and prominent location

Option to manage chat history – important for tracking legal research

Quick access to previous information through the side menu

Document View

The overall design emphasizes efficiency and practicality, taking into account the specific needs of lawyers in their daily work with legal documents.

Each of the displayed results is clickable; clicking on a result opens the file in a side panel that allows for simultaneous work with the chat and the document, ensuring that the workflow is not disrupted. When the document opens, the side menu minimizes to a minimum to maximize screen space

Functionality tailored for lawyers:

The document structure is standard for lawyers with appropriate export options. There is support for highlighting important text and controlling the display size for perfect functionality.

Support for the workflow:

You can search within the document. When selecting a section, possible actions appear in a pop-up window at that location. By clicking the copy button, the content is copied to the chat window for further work.